Last updated: October 2024

Pinewood Structures LTD (the Company) is committed to protecting personal data and ensuring it is only used where required and securely erased when no longer need whilst also respecting an individual’s privacy rights.

The notice explains what type of information will be collected, why it is collected, how long it will be stored, and any rights an individual has over their personal data when specifically using our website. This includes questions, queries or feedback you leave, including your email address if you send an email to Pinewood Structures LTD, your IP address and details of which version of web browser you used, information on how you use the site using cookies.

Collecting this data helps us to improve the site by monitoring how you use it and respond to any feedback you send us (if you’ve asked us to)

All data is processed in accordance with the relevant data protection regulation and law.

The Company is registered with Information Commissioners Office. Registration no. ZB053929.

Our Contact Details

Post: Unit 3 Station Road Gamlingay Cambridgeshire SG19 3HB

Telephone: 01767 651 218

Email: hello@pinewood-structures.co.uk

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

We collect or use the following information:

To provide services and goods

Names and contact details

For the operation of customer accounts

  • Names and contact details
  • Business Addresses

For service updates or marketing

  • Names and contact details
  • Addresses
  • Location data
  • IP addresses
  • Website and app user journey information
  • Records of consent, where appropriate

For recruitment purposes

  • Contact details (eg name, address, telephone number or personal email address)
  • Date of birth
  • National Insurance number
  • Copies of passports or other photo ID
  • Employment history (eg job application, employment references or secondary employment)
  • Education history (eg qualifications)
  • Right to work information

Lawful Basis

Our lawful basis for collecting or using personal information to provide

Services or goods – Consent and Contract

The operation of customer accounts – Consent and Contract

Service updates or marketing – Consent

Recruitment – Consent

Where we get personal information

People directly

Who we share this information with

This information is not shared outside of Company with any third parties

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this data.

Communications

We may use any Personal Information, that you provide to us, to contact you in response to a message you have sent us. As well as with newsletters, marketing or promotional materials that you may have elected to receive from us. 

Cookies

A cookie is a small file which asks permission to be placed onto your computer’s hard drive. Once you agree, the file is added and the cookie helps examine web traffic or lets you know when you visit a particular site.

Essentially, cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does NOT give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Although most web browsers automatically accept cookies, you can usually modify your browser setting to decline cookies to your preference. However, this may prevent you from taking full advantage of our website.

We use cookies on our website and we assume you are ok with this otherwise please disable cookies in your browser or navigate away and clear cookies set by the website.

Cookies on this website are used for:

  • Analytical/performance purposes – this allows us to recognise and calculate the number of visitors and to see how visitors navigate around the website when they are using it. Therefore helping us improve the way our website functionality for example, by ensuring that users can find what they are looking for easily.
  • Functionality purposes – to help us recognise you when you return to our website. This allows us to personalise our content for you and remember your preferences and settings.
  • Sharing purposes – this allows you to share pages with social networks such as Facebook and Twitter.

If you have any questions regarding our Cookie policy then please contact us.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Any data you transmit is at your own risk.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

How Long Do We Keep Your Data?

Any Personal Information that you provide us with will only be kept by us as long as it is necessary, ie, as long as you are using our services, working with us or where you have consented to receive news updates and promotional material from us and for a reasonable time after this period for the purposes of legal compliance and auditing. Following this period, we shall delete any personal data we hold in relation to you.

The following retention periods are observed:

Customer/Supplier- For as long as there is legitimate interest or 16 years after final account June 2022 / 31 years after final account pre June 2022

Candidate – For as long as there is legitimate interest or up to 1 year after application if not successful.

Employee – 6 years after end of employment

Your data protection rights

Under the data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal data

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances

Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You usually don’t have to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make data protection rights requests, please contact us using the contact details at the top of this privacy notice.

How to Complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Changes To This Privacy Policy

This Privacy Policy is effective as of October 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.